Agency Support Officer
Job @alterDomus posted 1 week ago in Finance / Accounting ShortlistJob Detail
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Job ID 18140
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Patirtis Be patirties
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Išsilavinimas Šiuo metu studijuoju
Job Description
Alter Domus is currently seeking a new Agency Support Officer to join our team in Vilnius office. This is an exciting opportunity for candidates interested in Financial Services to work on a rapidly growing, business-critical team. The new hire will be an integral member of the Loan Agency Support Team within Private Debt and Credit.
YOUR FUTURE RESPONSIBILITIES:
- Learn to navigate and gain proficiency with both external software systems and internal proprietary systems to update and retrieve reports needed to perform job duties;
- Coordinate with internal and external parties to ensure deliverables are tracked, deadlines met, proper protocols followed, and exceptions escalated;
- Populate and process documentation; including researching and entering appropriate information accurately;
- Provide high quality client service internally and externally, answering inquiries and resolving problems in a timely manner;
- Understanding of and ability to open, review and assign computer files according to directory/file path protocols; and
- Ensure work is completed accurately and on-time while tracking and escalating any issues to the appropriate business unit.
AGENCY SUPPORT:
- Demonstrate product and functional knowledge of the leveraged loan market and Loan Agreements;
- Support the administrative functions of the private credit, direct lender, and broadly syndicated loan (“BSL”) markets;
- Navigate internal systems and external/industry platforms to verify regulatory adherence and deliver relevant documentation accurately within time sensitive deadlines.
YOUR PROFILE:
- Associate’s or bachelor’s degree in a business-related field or relevant work experience;
- Basic knowledge and interest in the financial services industry and operations;
- Responsive, friendly, and proactive approach;
- Excellent written and verbal communication skills;
- High attention to details;
- Ability to work in a high-volume, fast-paced, deadline-driven environment;
- Meet time sensitive work requirements;
- Exceptional organizational and time management skills;
- Ability to multitask and prioritize daily workload;
- Skilled in independently researching and resolving problems;
WHAT WE OFFER:
We are committed to supporting your development, advancing your career, and providing benefits that matter to you.
Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
Our global benefits also include:
- Support for professional accreditations
- Flexible arrangements, generous holidays, plus an additional day off for your birthday!
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- 24/7 support available from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location

