Agency Support Officer

Job @alterDomus in Finance / Accounting
  • Vilnius View on Map
  • Post Date : 2025-12-30
  • Apply Before : 2026-01-19
  • Salary: $1,750.00 - $2,666.00 / Mėnesinis
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Job Detail

  • Job ID 18140
  • Patirtis Be patirties
  • Išsilavinimas Šiuo metu studijuoju

Job Description

Alter Domus is currently seeking a new Agency Support Officer to join our team in Vilnius office. This is an exciting opportunity for candidates interested in Financial Services to work on a rapidly growing, business-critical team. The new hire will be an integral member of the Loan Agency Support Team within Private Debt and Credit.

YOUR FUTURE RESPONSIBILITIES:

  • Learn to navigate and gain proficiency with both external software systems and internal proprietary systems to update and retrieve reports needed to perform job duties;
  • Coordinate with internal and external parties to ensure deliverables are tracked, deadlines met, proper protocols followed, and exceptions escalated;
  • Populate and process documentation; including researching and entering appropriate information accurately;
  • Provide high quality client service internally and externally, answering inquiries and resolving problems in a timely manner;
  • Understanding of and ability to open, review and assign computer files according to directory/file path protocols; and
  • Ensure work is completed accurately and on-time while tracking and escalating any issues to the appropriate business unit.

AGENCY SUPPORT:

  • Demonstrate product and functional knowledge of the leveraged loan market and Loan Agreements;
  • Support the administrative functions of the private credit, direct lender, and broadly syndicated loan (“BSL”) markets;
  • Navigate internal systems and external/industry platforms to verify regulatory adherence and deliver relevant documentation accurately within time sensitive deadlines.

YOUR PROFILE:

  • Associate’s or bachelor’s degree in a business-related field or relevant work experience;
  • Basic knowledge and interest in the financial services industry and operations;
  • Responsive, friendly, and proactive approach;
  • Excellent written and verbal communication skills;
  • High attention to details;
  • Ability to work in a high-volume, fast-paced, deadline-driven environment;
  • Meet time sensitive work requirements;
  • Exceptional organizational and time management skills;
  • Ability to multitask and prioritize daily workload;
  • Skilled in independently researching and resolving problems;

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

  • Support for professional accreditations
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday!
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location

Required skills

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